This Acceptable Use Policy ("AUP") describes activities that are prohibited when using services provided by ContourHost, operated by Codifyed LLC. It forms part of our Terms of Service. By using our Services you agree to this AUP. We may update it as needed to protect our network and customers.
Prohibited Content
You may not use the Services to host, store, transmit or link to:
- Content that is illegal under applicable law, or that infringes the intellectual-property rights of others;
- Child sexual abuse material or any content that exploits minors;
- Malware, viruses, trojans, exploit kits, phishing pages or other malicious code;
- Content that promotes violence, terrorism, or unlawful discrimination or harassment;
- Fraudulent, deceptive or misleading content, including "phishing" and fake storefronts.
Prohibited Activities
- Attempting to gain unauthorised access to any system, network or account (hacking), or scanning or probing systems for vulnerabilities without authorisation;
- Launching or participating in denial-of-service (DoS/DDoS) attacks;
- Distributing spam or unsolicited bulk email, or violating any anti-spam law such as CAN-SPAM;
- Operating open mail relays, open proxies or bulk-mailing scripts that harm our IP reputation;
- Running activities that place an unreasonable burden on shared resources (see below);
- Cryptocurrency mining, torrent trackers, or other resource-intensive or high-risk workloads on shared hosting.
Email and Anti-Spam
Bulk or marketing email must be sent only to recipients who have opted in, must include accurate headers and a working unsubscribe mechanism, and must comply with all applicable laws. We may impose sending limits to protect deliverability for all customers.
Fair Use of Shared Resources
Shared hosting is designed for typical website workloads. Accounts that consistently consume a disproportionate share of CPU, memory, I/O, or storage — or that degrade performance for other users — may be asked to optimise their applications, or to upgrade to a more suitable plan. We may temporarily throttle or suspend processes that threaten server stability.
Security Responsibilities
You are responsible for keeping your applications, themes and plugins updated and secure, using strong passwords, and promptly addressing any compromise. Compromised accounts that are being used to attack or spam others may be suspended to protect the network.
Enforcement
Violations of this AUP may result in a warning, throttling, content removal, suspension or termination of the Services, and — where appropriate — referral to law enforcement. We may act immediately and without prior notice where necessary to protect our network, our customers or third parties.
Reporting Abuse
To report a suspected violation of this AUP, please contact [email protected] with as much detail as possible, including relevant URLs, IP addresses and timestamps.
Contact Us
If you have any questions about this policy, or wish to exercise any of your rights, please contact us:
- Email: [email protected]
- Phone: +1 (856) 666-1400
- Postal address: Codifyed LLC (ContourHost), Sheridan, WY 82801, USA