Frequently asked questions.
Quick answers to the things people ask most. Need more? Our team is available 24/7.
Every plan runs on cPanel with a LiteSpeed server and includes free SSL, free WordPress installation, free Cloudflare CDN with Railgun, and a free .COM domain on qualifying terms. You also get access to our automated control panel and 24/7 support.
Yes. You can start on a lower plan and upgrade as your traffic grows — it's a simple one-click process from your client area, with no downtime to your site.
We do. Our team can move your existing website to ContourHost for you. Reach out via chat, WhatsApp or a support ticket and we'll handle the transfer.
We target 99.9% uptime. Our premium shared hosting run on the latest hardware and SSD storage, and our team continuously monitors the network and servers around the clock.
Yes — a free SSL certificate is included with every plan, so your site is served securely over HTTPS at no extra cost.
You can pay monthly or annually. Monthly plans start at $5, $10 and $15; the equivalent annual prices are $60, $120 and $180. We accept Visa, Mastercard, Discover, Amex and PayPal.
Refunds are handled according to our Refund Policy. Please review the Refund Policy page for the full terms, or contact support with any questions.
We're available 24/7 via free live chat, WhatsApp, support ticket and phone at +1 (856) 666-1400. You can also open a ticket from your client area.
Still have a question?
Our team is one message away, any time of day.